Easter Opening Hours
Please note that Ogilvy Chalmers will be closed on Good Friday and Easter Monday 10th-13th April 2020.
Friday 10th April – Closed
Monday 13th April – Closed
Should you incur an emergency within your home whilst we are closed, please follow the advice below. A repair will be considered an emergency if:
- A serious threat to health and safety is present, such as a gas leak, dangerous electrical fault or a total loss of essential services
- There is major damage to the structure of the building
- A serious security problem occurs, such as a door that cannot be locked
If there is no immediate danger, we expect you to wait until the next working day for someone to be instructed to come to your home.
Where there is a total loss of essential services such as water, electricity or gas, please ensure that you have checked will the relevant agencies to see if this is a wider issue before reporting the problem.
Otherwise, please wait to contact Ogilvy Chalmers at the soonest possible opportunity, where we will arrange repairs for you. Please note that we are all working from home, so email is the best way to contact us – [email protected]. We appreciate your consideration that repairs over this time may not be carried out as quickly as normal during this time.